Terms and Conditions

Effective January 1, 2026

Premium Gilroy Concrete, concretegilroy.com, service@concretegilroy.com

Agreeing to these terms

These terms cover your use of the Premium Gilroy Concrete website and any estimate, scheduling or work you arrange with us through it. By using the site or booking work with us, you agree to them. If you don't agree, please don't use the site.

When you sign a written estimate, proposal or contract for a specific job, that document controls wherever it differs from these terms. These terms fill in anything it leaves out.

What we do

Premium Gilroy Concrete is a concrete contractor in Gilroy, CA. We build driveways, patios, sidewalks, steps, slabs, foundations, retaining walls and related concrete work for homes and businesses in Gilroy and the cities around it. You can read more about us on our About page or start from our home page.

Service descriptions, photos and examples on this site show the kind of work we do. They aren't an offer or a promise that your job will look the same. Your scope of work is set in your written estimate.

Estimates and pricing

We give free in-person estimates, and there's no pressure to book. An estimate is based on what we can see and measure at the visit, so it covers the work, materials and conditions it describes.

Some things only show up once the old concrete is out or the ground is dug, like soft or wet soil under the slab, buried roots, old footings or pipes. If we find conditions like these, we'll stop, explain what we found and agree any change in price or scope with you before we do the added work.

Any general cost information on this site is for reference only and isn't a quote for your job. Your price is the one in your signed estimate or contract.

Scheduling, weather and cancellation

We schedule each job once you accept the estimate. Concrete depends on the weather, because rain, high heat or cold can ruin a pour, so we may move a pour date when conditions aren't right and will tell you as soon as we know.

If you need to reschedule or cancel, call us at (408) 427-8265 as early as you can. If we've already ordered materials, set forms or done prep work, you may owe the cost of that work and those materials, as your estimate or contract describes.

Fresh concrete needs time to cure, which is the wait while it hardens before it can take weight. We'll tell you when it's safe to walk and drive on, and damage caused by using it sooner isn't covered by us.

Payment

Payment amounts, deposits and due dates are the ones written in your estimate or contract. Unless it says otherwise, the balance is due when the work is complete.

If a payment is late, we may pause further work until it's settled. You're responsible for reasonable costs of collecting an unpaid balance where the law allows.

Our work and what we don't promise

We're licensed and insured, and we stand behind our work. Any specific warranty on a job is the one written in your contract.

Concrete is a natural material. Small hairline cracks, slight color differences between pours and minor surface variation can happen even on a well-built slab, which is why we cut control joints to guide where cracking goes. These aren't defects on their own.

We aren't responsible for damage caused by things outside our control, including ground movement, tree roots, drainage changes made after our work, de-icing salts, heavy vehicles the slab wasn't built for, or lack of care after the job.

This website is provided as it is. We try to keep it accurate and working, but we don't promise it will always be available, error-free or current.

Limits on our liability

To the extent the law allows, Premium Gilroy Concrete isn't liable for indirect, incidental or consequential losses, such as lost use of your property, related to the site or our work. Our total liability on any job is limited to the amount you paid us for that job.

Nothing in these terms limits any right you have that California law says can't be limited.

Settling a disagreement

If something isn't right, please tell us first. Most problems are fixed fastest with a phone call and a visit, so reach us through our Contact page or at (408) 427-8265 and we'll work in good faith to sort it out.

If we can't resolve it directly, either side may pursue the remedies available under the law, and any court case will be brought in the county where the work was done.

California law applies

These terms and any work we do are governed by the laws of the State of California, without regard to rules that would apply another state's law.

Changes to these terms

We may update these terms from time to time, and the version on this page is the current one. Changes don't alter a contract you've already signed with us.

If you have a question about these terms, get in touch through our Contact page.